It is important for you and for ALBANUS to document your order properly. A FORMAL invoice is prepared to that effect. This document gives a list of the items you purchased, their cost, and the postage and packaging cost. This document will appear on your screen after you have confirmed the content of your account, and clicked on the icon SHOW MY INVOICE.

When you invoice appears, and you are satisfied with its contents, please take the time to print this document at the time is it displayed on your screen. You will to have all the necessary information in case your shipment is lost.

It is possible for shipments to get lost. ALBANUS can sometimes help in the recovery. Your copy of the invoice will be of great assistance.